Comprehensive IT management solutions that optimize performance, enhance security, and reduce operational costs while allowing you to focus on your core business.
Our proactive approach to IT management ensures your technology infrastructure operates at peak performance while minimizing downtime and security risks.
24/7 monitoring of your entire IT infrastructure to identify and resolve issues before they impact your business operations.
Learn MoreResponsive technical support for your team with multiple communication channels and guaranteed response times.
Learn MoreComprehensive management of your network infrastructure including routers, switches, firewalls, and wireless systems.
Learn MoreMulti-layered security approach including threat detection, vulnerability management, and security policy enforcement.
Learn MoreExpert management of cloud resources including migration, optimization, security, and ongoing administration.
Learn MoreAutomated backup solutions with regular testing and rapid recovery capabilities to protect your critical data.
Learn MoreSystematic application of updates to operating systems and applications to maintain security and stability.
Learn MoreComprehensive documentation of your IT environment including network diagrams, asset inventory, and procedures.
Learn MoreFlexible managed IT service plans designed to meet the needs of businesses of all sizes, from small startups to large enterprises.
Core IT management for small businesses
Response time: 4 business hours
SLA uptime: 99.5%
Complete IT management for mid-size businesses
Response time: 2 business hours
SLA uptime: 99.9%
Strategic IT partnership for large organizations
Response time: 30 minutes
SLA uptime: 99.99%
Need a custom solution? Contact us for tailored managed IT services that meet your specific requirements.
We back our managed IT services with industry-leading service level agreements that guarantee performance, availability, and response times.
We guarantee 99.9% uptime for critical systems with financial penalties if we fail to deliver.
Critical: 15 min
High: 30 min
Normal: 120 min
Guaranteed response times based on issue severity, with escalation procedures for all service requests.
85% of all issues resolved within the first 4 hours, with 98% resolved within 24 hours.
Our managed IT services deliver measurable business value through improved performance, enhanced security, and reduced operational costs.
Convert unpredictable IT expenses into fixed monthly costs, making budgeting easier and eliminating surprise expenditures.
Proactive security measures that protect your business from evolving threats, with continuous monitoring and rapid incident response.
Minimize downtime and technical issues that impact employee productivity, with fast resolution times and proactive problem prevention.
Access to a diverse team of certified IT professionals with specialized expertise across multiple technology domains.
Free your internal resources to focus on strategic initiatives that drive business growth rather than day-to-day IT management.
Our managed IT services deliver quantifiable results that directly impact your business operations and bottom line.
Average reduction in system downtime after implementing our managed IT services.
Average reduction in overall IT costs compared to maintaining an equivalent in-house IT department.
Reduction in security incidents after implementing our managed security services.
Average time to resolution for all IT support tickets, compared to industry average of 24 hours.
Based on over 500 client satisfaction surveys in the past 12 months.
Explore the advanced technical features that power our managed IT services and deliver exceptional performance.
Hear from businesses that have transformed their IT operations with our managed services.
"Thyamis's managed IT services have completely transformed our technology operations. Their proactive approach has virtually eliminated downtime, and their security measures give us peace of mind. The responsive help desk has been a game-changer for our team's productivity."
CIO, Westfield Healthcare
"As a financial services firm, security and compliance are paramount. Thyamis's managed IT services provide the robust security framework we need while ensuring our systems are always available. Their compliance expertise has been invaluable during our regulatory audits."
CEO, Meridian Financial Group
"Moving to Thyamis's managed IT services has been one of the best business decisions we've made. Their team quickly resolved persistent issues that had plagued us for years, and their strategic guidance has helped us leverage technology to gain a competitive edge in our industry."
Operations Director, Vertex Manufacturing
"The cloud migration expertise from Thyamis was exceptional. Their team guided us through every step of the process, minimizing disruption and ensuring our data remained secure. The ongoing cloud management has optimized our costs while improving performance. I highly recommend their managed services to any business looking to modernize their IT infrastructure."
IT Director, Horizon Education Group
"As a small business, we don't have the resources for a full IT department, but we still need enterprise-grade technology support. Thyamis's managed IT services give us access to expertise we could never afford in-house. Their fixed monthly pricing makes budgeting simple, and the quality of service has exceeded our expectations. The responsive help desk and proactive monitoring have virtually eliminated our IT headaches."
Owner, Anderson Legal Associates
Schedule a consultation with our managed services experts to discuss your specific needs and how we can help you achieve your business objectives.
Comprehensive evaluation of your current IT infrastructure and security posture.
Tailored managed IT solutions designed for your specific industry and requirements.
Clear, predictable pricing with no hidden fees or unexpected charges.
— CTO, Global Retail Corporation
